Case study: Urgent Translation

Garuda Airlines has faith in translation partner AVB Translations

The client:

The Amsterdam office of Garuda Indonesia, the national airline of Indonesia.

The assignment:

To act as sole translation partner for all of the assignments that the airline regularly requires.

The challenge:

This client’s translations are usually urgent. As is commonplace in the travel industry, time is of the essence. Documents often arrive at the last minute and need to be translated ASAP. Often, sworn translations from and into Bahasa Indonesia must be urgently completed: a highly specialist field with a scarcity of professionals available.

The solution:

Our fixed project manager for Garuda already knows how things work with this client and ensures their every need is tended to. Service is vitally important to Asian companies, and thankfully service is paramount to AVB. We always manage to successfully deliver clients’ assignments in line with their requirements.

Julianus Loupatty, Finance Co-ordinator, Garuda Indonesia Amsterdam

“We have worked with AVB Translations for years. They respond swiftly and effectively to our requests and provide the desired service within the specified time frame. Their customer service perfectly reflects the service we offer our customers, so it’s a perfect match!”

What our clients say about us

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“Key words to describe AVB are professionalism, speed, accuracy and collaboration. Even translations of texts with complex formatting are returned with exactly the right layout. I have absolutely no hesitation in recommending you to others!”
Marieke Wiersma – Geostick Group
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“We’re very happy with the translation we received yesterday. The writing style particularly met our expectations. The translation flows very nicely, just like the Dutch text!”
Marc de Jong – Base Logistics
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In addition to the high quality of the translations, we are also impressed with the speed of delivery and pleasantness of the interaction with AVB.
Rob Appels – VCK Logistics
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“In the travel industry, speed is essential. AVB delivers translations quickly without compromising on their consistent high quality.”
Julianus Loupatty – Garuda Indonesia